Ready to Consider Becoming a PCMH?

Think carefully about these characteristics and whether they apply to your practice.
1. Does your office take on responsibility for coordinating your patients’ care outside of appointment-related items?
2. Are almost all sick patients who call for same-day appointments accommodated?
3. Are your office hours convenient for patients, such as having expanded hours and open scheduling?
4. Do you offer consultations through e-mail and telephone?
5. Do you use clinical decision support systems?
6. Do you use electronic health records?
7. Do you incorporate evidence-based care standards in your office?
8. Are you able to prospectively identify missing care and health maintenance so that potential health crises may be prevented?
9. Has your office undertaken specific quality improvement projects, measuring outcomes both before and after the intervention?
10. Do you track “transitions of care” if a patient goes from home to hospital, or hospital to nursing home, or nursing facility to home?
11. Are there written protocols empowering non-physician office staff to assist patients with certain items, and outlining how the entire office works as a team for patient care?

If you answered YES to 5 or more of these questions, your practice is on the road to becoming a Patient-Centered Medical Home. If you answered YES to fewer than 5, you may want to start the process. In either case, you can find the resources to move ahead by following the links on the right.

Please indicate your practice’s status

 
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