Welcome to the Staff Resource Center where clinical and non-clinical staff can access resources, educational activities, and tools for promoting teamwork in their practice and collaborative strategies to achieve performance improvement.
Free continuing education credit for PAs, RNs, and NPs
Clinical staff is also encouraged to visit the site’s web-based educational activities for free continuing education credit. Activities include:
- Clinical Reviews, including ABCs (case-based review)
- Hot Topics
- Interactive mini-cases
- Case-based simulations
Welcome to the Staff Resource Center
Build Your Team
Topics:
- What does it take?- How to involve patients- Benefits of teamwork- Resources
Creating a high-performing team in primary care takes time, energy, and a healthy dose of patience. But evidence shows the investment is worth it! Benefits include less stress, higher employee satisfaction, lower costs, and better patient care.
Topics:
- What does it take?- How to involve patients- Benefits of teamwork- Resources
Gain Knowledge
Topics:
- Chronic Care Model- About Type 2 Diabetes- Free Continuing Education- Links to clinical guidelines and to evidence-based educational resources from professional societies
Whether you’re a PA, NP, medical assistant, or staff receptionist, this site can help improve your knowledge and management of patients with chronic diseases.
Topics:
- Chronic Care Model- About Type 2 Diabetes- Free Continuing Education- Links to clinical guidelines and to evidence-based educational resources from professional societies
Benefit from Practice Tools & Systems
Topics:
- Build a patient registry- Electronic health records- Clinical decision support tools- Links to practice management tools that can be downloaded or printed- Resources for office staff

Organize and optimize your team’s performance with practice tools and systems that are readily available from our site and other professional organizations.
Topics:
- Build a patient registry- Electronic health records- Clinical decision support tools- Links to practice management tools that can be downloaded or printed- Resources for office staff
